FAQS

We recommend using a new nicotine pouch each time, placing it under the upper lip for up to 30 minutes.

You can recycle the packaging, once you have emptied it, in the nearest blue reclycling bin.​

VELO must be used exclusively by adult smokers and nicotine users.

We recommend starting your VELO experience with the lowest nicotine level at 6mg (Mellow). You'll notice that your experience begins with an intense sensation as its ingredients are released. After the first 2 minutes, the intense sensation subsides.​

You may initially feel a sharp sensation under your lip when using VELO, it's just the release of its ingredients.

To keep VELO nicotine sachets fresh for a longer period of time without affecting their quality, make sure that the VELO packaging is completely closed after each opening and avoid exposure to high temperatures, direct exposure to the sun or moisture.​

Extra tip: Did you know that an ideal place to store VELO is your refrigerator?​

You can place the VELO in the fridge as soon as you get home to keep it cool and in the shade, regardless of the weather.

VELO is designed to be used by placing the nicotine pouch under the upper lip and should not be chewed or swallowed.

Nicotine sachets should not be swallowed. In case of ingestion, call the POISON CALL CENTER (+30 210 7793777) or a doctor immediately. If you seek medical advice, carry the product container or label with you.

You can find VELO, in different intensities depending on the nicotine level and flavours:​

Mellow – 15 Mini Pouches
Mellow is the perfect way, if you are an adult consumer of tobacco or nicotine products, to start your experience with VELO nicotine pouches. Mellow contains smaller pouches (Mini) with a moderate intensity of 4 & 6mg of nicotine.

Original – 20 Slim Pouches
Original is suited to adult consumers who have been using nicotine pouches for a long time. The Original has larger sized pouches (Slim), with higher nicotine content and is available in various flavour options.​